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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Enable Audio Conferencing

Enable the audio conferencing to allow the users to participate in the conference call by dialing the conference bridge number.

Before you begin

Note: This is an additional configuration, which is optional and can be used as required.

Role required: sn_notify_msteams.admin

Procedure

  1. In your ServiceNow instance, navigate to All > Notify > Microsoft Teams > Configuration.

  2. Select Enable Audio Conferencing.

Image omitted: enable-audio-conf.png
Enable audio conferencing option
  1. Select Save.

Parent Topic:Configure Notify connector for Microsoft Teams