Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Now Mobile experience for Employee Center

The Employee Center mobile capabilities enable employees to stay connected regardless of when, where, and how they are working.

Install the Now Mobile application from ServiceNow Store to install the default taxonomy for the Employee content store application. This application auto-assigns the Employee taxonomy to the Mobile Employee Service portal (MESP) record.

Curated experiences on Now Mobile

The following are the features that are delivered to give you a curated experience on your mobile device.

  • Help Center

    Unifies the help content, such as requests and articles across multiple departments.

Image omitted: nm-home-h\_cntr.png
Help center tab displays on Now Mobile home page.
  • Popular topic section

    Displays up to six popular topics based on content popularity.

Image omitted: nm-home-p\_topics.png
Popular topic section displays on Now Mobile home page.
  • Browse experience

    Displays the first 10 root topics for the taxonomy associated to the MESP portal record.

Image omitted: nm-home-browse.png
Browse all topics section displays on Now Mobile home page.
  • Employee Profile on Now Mobile

    You can view the employee profile details, such as, About, Bio, Personal information, and Employment details on Now Mobile.

Image omitted: employee-profile-mobile.png
Mobile view of employee profile
  • Quick links

    Use the helpful quick links available on the home page.

Image omitted: nm-qlinkls.png
Quick link section displays on Now Mobile home page.

For more information on configuring for Employee Center, see Configuring Employee Center for mobile.

  • Configuring Employee Center for mobile
    Configure Employee Center capabilities on Now Mobile to help employees utilize the employee-centric content experience. This configuration enables all services, information, and support tabs.

Parent Topic:Employee Center Integrations

Related topics

Exploring Employee Center Pro