Add or modify content type for Content Publishing
Use Content Types to associate the content type category with a service portal widget to determine where content resides on your service portal.
Before you begin
Roles required: sn_cd.content_admin
The base system provides content types and content that you can use.
Procedure
Navigate to All > Content Publishing > Advanced > Content Types.
Click New or an existing content type to edit.
| Field | Description |
|---|---|
| Name | Unique name that describes the content. |
| Category | The content type category. The types are:- Portal Content - Notification Content - Community Content - To-do Content - Mobile Content See Portal content. |
| Associated widgets | Widgets that can show the type of content you are defining or editing. |
| Active | Indicates that the content type is active and available to use. |
| Value | Unique identification of the content type. |
- Click Submit or Update.