Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Defer load in Employee Center

Learn more about the heavy-load and high-traffic scenarios and ways to optimize the user experience and portal performance.

The Service Portal Designer Defer widget loading option helps configure the widgets load in a skeleton view. For more information, see Create and edit a page using the Service Portal Designer. The key benefits are:

  • Improve performance and reduce initial load times.
  • Enhance the user experience with skeleton loaders.
  • Create a faster loading experience by enhancing user satisfaction.
  • By matching skeleton loaders to the final widget appearance, the loading process becomes visually coherent, improving the overall usability of the page.
  • Improve performance across browsers and devices.

Related topics

Modify homepage banner instance for high-traffic