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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a pulse question

Create a question in a pulse survey or add a question to pulse question bank.

Before you begin

Role required: sn_lp.creator

Procedure

  1. Navigate to Listening Posts > Pulse Question Bank.

  2. In the Questions related list, click New.

    Note: You can also open a pulse survey and directly add questions to the pulse survey by clicking New.

  3. On the form, fill in the fields:

    FieldDescription
    NameName of the question.
    QuestionDescription of the question.
    TypeName of the pulse survey.
    Rating optionFormat in which the rating is provided for questions asked in a pulse survey. For example, Star or Number.
    DescriptionDescription to appear when a user points to a question in the pulse survey.
    OrderOrder in which you want to place the question in the survey. For example, a question with a lesser order is placed first in the survey.
    Allow additional informationOption to provide a text box in the survey for the user to enter more details.
    ActiveOption to indicate that the question is used for assessments and metric calculations.
    MandatoryOption to indicate that the question is mandatory and must be answered by the survey recipient.
  4. Click Submit.