Integrate Meeting Extensions pre-published app with Microsoft Teams › Integration for Agent Experience › Setup for integrating pre-published apps › Setup the Servicenow instance › Integrating ServiceNow with Microsoft Teams and Microsoft 365 › ServiceNow for Microsoft Teams and Microsoft 365 › Unified Employee Experience › Employee Service Management

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Download manifest file

Download the Notify connector for Microsoft Teams manifest file from your instance.

Before you begin

Role required: external_app_install_admin, admin

Procedure

Navigate to All > ServiceNow for Microsoft 365 > Application Manifest > Meetings Bot.

Image omitted: download-manifest-notify-ms-teams-02.png
ServiceNow for Microsoft Teams manifest file.

After you install the ServiceNow for Teams pre-published app, the client ID and the app ID entries will not be displayed in the manifest screen.

On the form, fill in the fields.

Field	Description
Short name	Short name of the meetings bot.
State	State of the manifest file.
Full name	Complete name of the meetings bot.
Version	Version of the meetings bot.
Use default images	Option to use default images for the meetings bot.Note: If you want to customize the company branding, clear the Use default images option and then upload the icons. For more information on the size of icons, refer App icons and manifest schema icons. You can upload an image for Color image and Outline image options.
Short description	Short description for the manifest file.
Description	Detailed description for the manifest file.

Select Move to Ready.
Select Download Manifest.

Manifest file is downloaded on your system.

Parent Topic:Integrate Meeting Extensions pre-published app with Microsoft Teams