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Integrating Request-based chat with Microsoft Teams for GCC-H or DoD › Integrating ServiceNow with Microsoft Teams for GCC-H or DoD › ServiceNow for Microsoft Teams and Microsoft 365 › Unified Employee Experience › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create record with Azure GCC details

Create and update a new record in the sys_properties.list table with the details of the Azure account of GCC customers.

Before you begin

Role required: admin

Procedure

  1. In the navigation filter, enter sys_properties.list.

    The System Properties [sys_properties] table appears.

  2. Select New.

  3. In the Name field, enter sn_now_teams.teams_url.

  4. In the Value field, enter the URL https://gov.teams.microsoft.us.

    Note: For DoD customers, enter the URL https://dod.teams.microsoft.us.

  5. Select Update.

Parent Topic:Integrating Request-based chat with Microsoft Teams for GCC-H or DoD