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Create Microsoft Teams campaigns with the Content Experience Builder › Sending notifications to employees using Microsoft Teams › Integration for Employee Experience › Setup for integrating pre-published apps › Setup the Servicenow instance › Integrating ServiceNow with Microsoft Teams and Microsoft 365 › ServiceNow for Microsoft Teams and Microsoft 365 › Unified Employee Experience › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create Microsoft Teams notification content with Content Experience Builder

Create or place notification content into a bundle or stage for a Microsoft Teams campaign using Content Experience Builder.

Before you begin

Role required: sn_ca.campaign_manager or sn_cd.content_admin

Procedure

  1. Navigate to All > Content Experiences > Content Experience Builder.

  2. Select New.

  3. On the Campaign form, fill in the fields.

    For a description of the field values, see Campaign form in the Content Experience Builder.

  4. Click Save to remain on the campaign page.

    Clicking Submit returns you to the campaigns list.

What to do next

Click Next or the Schedule of Content tab to add stages and content to the campaign: Create Microsoft Teams campaign stages using the Campaign Builder Experience

Parent Topic:Create Microsoft Teams campaigns with the Content Experience Builder

Campaign form in the Content Experience Builder

Campaign form to create Microsoft Teams notification content using the Content Experience Builder.

FieldDescription
TitleUnique name for the campaign.
State

State of the campaign.

  • Draft: The campaign is in the creation process. When content and bundles are attached to the campaign, the Publish button appears in the form header.
  • Published: Activates all content for an audience.
  • Editing: The campaign is being edited.
AudienceNames of the users from the list who you want to see the content.
ApproversUser responsible for approving the campaign.
Start timeDate and time the campaign should launch.
End timeDate and time the campaign should end.
Re-evaluate campaign

Option for reviewing audience for a campaign.

If the box is cleared, the Content Experiences: Update Campaign Audience scheduled job runs one time, after which the targeted audience is never re-evaluated or changed.

Option to display the Re-evaluate frequency field so you can define how often you want the Content Experiences: Update Campaign Audience scheduled job to run.

When your campaign is re-evaluated, the users dependent on the current audience criteria are removed or added.

Re-evaluate frequency

Frequency, in days, that you want to re-evaluate the audience. Audiences are re-evaluated after the Content Experiences: Update Campaign Audience scheduled job runs based on the value you enter here.

This field appears only if the Re-evaluate campaign check box is selected.

This field value overrides the default (7 days) value set in the Campaign Re-evaluation field in the Content Experiences system property. For more information, see Properties installed with Content Experiences.

DescriptionDescriptive information about the campaign.