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Integrating Notify connector self-configured app with Microsoft Teams › Integration for Agent Experience › Setup for integrating self-configured apps › Setup the Servicenow instance › Integrating ServiceNow with Microsoft Teams and Microsoft 365 › ServiceNow for Microsoft Teams and Microsoft 365 › Unified Employee Experience › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a Connection & Credentials alias for Microsoft Teams

Create an alias to associate the connection information with the credential data required to complete the application integration in Microsoft Teams.

Before you begin

Role required: admin

About this task

For more information, refer Introduction to credentials, connections, and aliases.

Procedure

  1. Navigate to All > Connections & Credentials > Credentials Aliases.

  2. Select MSTeamsCommunicationsSpoke.

  3. Select New in the Credentials related list.

  4. Select OAuth 2.0 Credentials.

  5. Set the values for the credentials.

    1. Enter a name for the credential in the Name field, for example, Notify Microsoft Teams credentials for self-configured app.

    2. Enter the OAuth Entity profile information in the OAuth Entity Profile field, for example, <application-registry-name>_default_profile.

      The profile ID is set when you generate the application registry entry.

  6. Select Submit.

Parent Topic:Integrating Notify connector self-configured app with Microsoft Teams