Associate Guided Self-Service Process to a topic
You can make Guided Self-Service available from a topic. The GSS content appears on the topic page enabling your employees to easily self-serve.
Before you begin
Role required: admin, topic manager, taxonomy manager or contributor
Procedure
Navigate to All > Content Taxonomy > Topics.
Click and open the topic to which you want to associate the GSS content.
On the Guided Self-Service Process tab, click New.
On the form, fill in the fields.
Field Description Guided Self-Service process Guided Self-Service process associated with the topic. Search for and select the Guided self-service process associated with the topic. Topic Topic in which you want the Guided Self-Service process to appear. Order Order in which you want the Guided Self-Service process to appear. Note: When you associate a guided self-service process to a sub-topic, the guided help also appears on its parent topic.
Click Submit.
Result
The GSS content appears on the topic page enabling your employees to easily self-serve.
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