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Employee actions › Use ITSM and HRSD integrations with Microsoft Teams › Use Microsoft Teams integration for Employee Experience › Use › ServiceNow for Microsoft Teams and Microsoft 365 › Unified Employee Experience › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Approve or reject requests from Microsoft Teams

Approve or reject requests by using the approval notification in Microsoft Teams.

Before you begin

For information about configuring approval notifications, see Approvals hub.

Role required: user

Procedure

  1. Launch the Microsoft Teams application.

  2. Select Activity.

  3. View the list of notifications feeds for the following:

    • Request
    • Change Request
    • Select a notification to view the details.
Image omitted: approve-reject-notification.png
Approve or reject notification

  1. Select View details to view the complete details of the ticket.

  2. Enter a comment as required.

  3. Select either Approve or Reject to update the request.

Parent Topic:Employee actions