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Report critical events › Critical Event Management › Health and Safety › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Self-report your status

Self-report your status as an employee in a critical event through the email or SMS notification that you receive from an agent or responder.

Before you begin

Role required: sn_critical.user

Procedure

  1. Open the email or SMS notification and respond.
NotificationSteps
Email
  1. Select the I'm Safe button.
  2. Select Send.
SMS
  1. Enter 1.
  2. Select Send.
You can also enter any additional information about the critical event that you want to send. It's recorded as a note from you in your record that agents can view.