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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Add wearable devices assigned to employees

Add wearable devices such as Bluetooth LE-enabled devices that are assigned to employees to enable them to connect to the Wi-Fi network in your workplaces.

Before you begin

The wearable device data is stored in the Wearable Technology [cmdb_ci_wearable] table. The table is installed with the CMDB CI Class Models application available on ServiceNow Store. Ensure that you have the CMDB CI Class Models application installed and active. For more information, see CMDB CI Class Models.

Role required: sn_imt_tracing.wifi_manager

About this task

You can also import your wearable devices data from an Excel spreadsheet. For more information, see Easy import data from a list.

Procedure

  1. Navigate to All > Contact Tracing > Wi-Fi Access Management > Wearables.

  2. Click New to add details of a new device or select an existing device to edit.

  3. On the form, fill in the following fields required for contact tracing.

FieldDescription
NameUnique name of the wearable device.
Asset tagUnique ID to identify the wearable device.
Assigned toName of the employee who has the device.
CategoryCategory of the device.
MAC addressMAC address of the device.Follow the steps in Configuring the form layout to add this field to the Wearables form.
  1. Click Submit.

Parent Topic:Retrieving Wi-Fi access log data