Configure quick links in Agent Workspace for HR Case Management
Configure quick links to quickly access internal and external resources related to specific departments within your organization.
Before you begin
Employee Center Pro must be installed. For more information, see Install Employee Center Pro.
Role required: sn_hr_agent_ws.admin and sn_hr_core.basic
Procedure
Navigate to All > Content Publishing > Re-usable Components > Link Content.
Create the link.
Select New.
On the form, fill in the fields.
| Field | Description |
|---|---|
| Name | Name of the link to content.Note: Verify that you have content created in Content Publishing > Content Library > View All. |
| Type | The type of content, which for a quick link is Link. |
| URL | The URL link to the content to appear on the service portal. |
3. For the **Load link in** field, select **Current page** to load the link in the current portal page.
4. Select **Submit**.
Define when and where you want your content to be available.
Navigate to All > Content Publishing > Schedule Content.
Select New.
On the form, fill in the fields.
| Field | Description |
|---|---|
| Content | The content or information you want to make available as set in the link definition. |
| Active | Option to enable the form. |
| Title | Name of the schedule content record. |
| Audience | Audience for the content. |
| Content location | Location where the content you’re scheduling appears. |
| Approvers | Users who can approve the content before it’s made available. |
| Component type | Should be set to Quick links. |
| Availability start date | Date the content should first be available to the audience. |
| Availability end date | Final date the content is valid. |
4. Enter or verify the field values in the following table.
|Field|Value|
|-----|-----|
|Content|The newly created record|
|Content location|UIB Workspace|
|Component type|Quick links|
5. Select **Submit**.
Map the link created earlier to the Quick link component in UI Builder.
Navigate to All > HR Case Management > UI Builder for Agent Workspace for HR Case Management.
Select Landing page default if you have not configured a landing page variant.
Select your landing page variant.
In the left pane, select the data icon (
No alternative text supplied
).
UI Builder left pane with Data tab icon highlighted
5. Select **getQuickLinksContent**.
Data panel showing getQuickLinksContent data resource with content\_id field
6. In the **content\_id** field, enter the name given to the Content group.
7. Select **Save**.
Parent Topic:UI Builder for Agent Workspace for HR Case Management
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