Create a reminder in Agent Workspace for HR Case Management

Create reminders for HR cases or tasks to receive notifications for follow-up actions by a specific date.

Before you begin

Role required: sn_hr_core.case_writer

Procedure

1. Navigate to All > HR Case Management > Agent Workspace for HR Case Management.

2. Find the case you for which you want to add a reminder.

   For more information on finding an HR case, see Using Agent Workspace for HR Case Management.

3. Select the

1. Select Set reminder.

2. Fill in the fields.

   Field	Description
   Short description	Text that describes the reminder.
   Date time	The date and time on which you want to receive the reminder.
   Task	The task or case associated with the reminder. Automatically appears based on the case or task you have displayed when creating the reminder.
   User	The name of the logged in user that created the reminder.
   Reminder	Status of the reminder.

3. Select Save.

   You can view your reminders from the HR case list, by scrolling down and selecting Reminders.

   Note:

   • When alert is activated, a number appears inside the Notifications icon (

-   Reminder notifications appear only to the user who has set the reminders.