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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Secure documents

Add an extra layer of security on documents that are linked to a case. Grant access to documents with sensitive or private data to groups, users, user criteria or roles.

Before you begin

Role required: sn_hr_core.case_writer

Note: Confirm that the Document Management [com.snc.platform_document_management] plugin is installed.

Procedure

  1. Navigate to All > Agent Workspace for HR Case Management.

  2. From Lists, select an HR case.

  3. Navigate to More > Documents.

  4. Select the required document.

  5. Review the following tabs to perform the necessary actions.

TabSteps
DetailsChange the access settings from By referenced records to Sharing Permissions.Note: This is a mandatory step.
Role PermissionsTo grant access to a document based on a role:1. Select New. The Role Permissions modal opens. 2. In the Permission list, select Reader or Writer. 3. In the User Role field, select a value. 4. Select Save.
User Criteria PermissionsTo grant access to a document based on user criteria:1. Select New. The User Criteria Permissions modal opens. 2. In the Permission list, select Reader or Writer. 3. In the User Criteria field, select a value. 4. Select Save.
User PermissionsTo grant access to a document based on user permissions:1. Select More. 2. Select User Permissions. 3. Select New. The User Permissions modal opens. 4. In the Permission list, select Reader or Writer. 5. In the User field, select a value. 6. Select Save.
Group PermissionsTo grant access to a document based on group permissions:1. Select More. 2. Select Group Permissions. 3. Select New. The Group Permissions modal opens. 4. In the Permission list, select Reader or Writer. 5. In the User Group field, select a value. 6. Select Save.