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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Customize Activity stream in Agent Workspace for HR Case Management

Configure which activities appear in the Activity stream and set their display order for HR cases.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > HR Case Management > All HR Cases.

  2. Select a case to customize Activity stream for.

  3. Select the activity stream icon (

Image omitted: List\_ActivityStreamIcon.png
No alternative text supplied

).

  1. Select the filter activity icon (
Image omitted: playbook-filter.png
playbook header filter icon\).
  1. Select the required activities and the desired order.

  2. Select Save.