View or edit a consumer profile

Registered users with the consumer role can view their consumer profiles, edit the information as needed, and change passwords.

Before you begin

Role required: sn_customerservice.consumer

Procedure

1. Log in to the Consumer Service Portal.

2. Select your user name in the portal header and then select Profile.

3. To add a picture to your profile, select Upload Picture and select the desired image.

4. To update the personal information in your profile, including name, contact information, and address:

   1. Select the desired field.

   2. Enter the new information in the pop-up window.

   3. Select Save.

5. To change your password, select Change Password.

   The Change Password link appears on the consumer profile when the Self-Service Password Reset plugin (com.snc.password_reset) is activated.

6. Fill in the fields on the Change Password pop-up window and select Update.

Related topics

Change your password from the Consumer Service Portal