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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View a publication on Business Portal

View the details of a publication on the business portal and download any attachments.

Before you begin

Role required: sn_customerservice.customer

About this task

The Publications link on the business portal displays a list of current publications that is sorted by publication number.

Note: After a publication reaches its expiration date, it is automatically removed from the Publications list.

Procedure

  1. Navigate to the business portal.

  2. Select Resources > Publications in the header.

    This displays a list of current publications. The information displayed for each publication includes the title, publish date, expiration date, and a brief description.

  3. If desired, search the Publications list by entering the search term in the search field at the top of the list.

  4. Select a publication name to open.

  5. If the publication has attachments, select the attachments to download from the pop-up window.

  6. Close the pop-up window.

  7. Select the return arrow at the top of the publication to return to the Publications list.

Related topics

View or modify a case from the Business Portal