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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Log in to the Business Portal for the first time

Use your user ID and temporary password to login to the business portal for the first time.

Before you begin

Role required: none

About this task

After a registration request is approved, the customer contact receives an email with a user ID and temporary password. When logging in for the first time, the contact is asked to change the password.

Procedure

  1. Navigate to the business portal login page.

  2. Enter your user ID in the User name.

  3. Enter your temporary password in the Password field.

  4. Select Login.

    You’re prompted to change your password.

  5. Enter your temporary password in the Current Password field.

  6. Enter your new password in the New Password field.

  7. Reenter your new password in the Confirm New Password field.

  8. Select Submit.

Related topics

Submit a self-registration request

Request a password reset