Roles and responsibilities
After successful integration of Opportunity Management with Service Model Foundation, various roles are added to the list view menu.
Description of roles and their responsibilities
| Role | Description | Contains roles |
| Organization B2B Sales Representative \(sn\_bus\_org\_opptym.org\_b2b\_sales\_rep\) | Functional role for creating location Opportunity for account. | - Location Org Viewer \(sn\_bus\_loc.location\_org\_viewer\) - Location Opportunity Creator \(sn\_bus\_org\_opptym.org\_opportunity\_creator\) - Location Account Viewer \(sn\_bus\_loc.location\_account\_viewer\) |
| Organization B2C Sales Representative \(sn\_bus\_org\_opptym.org\_b2c\_sales\_rep\) | Functional role for creating location opportunity for consumers. | This role contains the following inherited roles. - Location Org Viewer \(sn\_bus\_loc.location\_org\_viewer\) - Location Opportunity Creator \(sn\_bus\_org\_opptym.org\_opportunity\_creator\) - Location Consumer Viewer \(sn\_bus\_loc.location\_account\_viewer\) |
| Organization Sales Manager \(sn\_bus\_org\_opptym.org\_sales\_mgr\) | Functional role for location opportunity managers. They can create location opportunities for accounts and consumers for their hierarchy. | This role contains the following inherited roles - Location Org Hierarchy Viewer \(sn\_bus\_loc.location\_org\_hierarchy\_viewer\) - Organization B2B Sales Representative \(sn\_bus\_org\_opptym.org\_b2b\_sales\_rep\) - Organization B2C Sales Representative \(sn\_bus\_org\_opptym.org\_b2c\_sales\_rep\) |
| Organization Opportunity Relationship Manager\(sn\_bus\_org\_opptym.org\_relationship\_mgr\) | Functional role for enterprise partner relationship managers. They’re responsible for building and managing relationships with multiple channel partners. They can create, manage, and approve account and consumer-related opportunities within their assigned organizational hierarchy. | This role contains Organization Sales Manager \(sn\_bus\_org\_opptym.org\_sales\_mgr\) |
| sn\_bus\_org\_opptym.org\_ui | Granular role for organization staff to ensure consistent opportunities experience across all user interfaces. | None |