Add an invoice case line to an invoice case
Add an invoice case line to an invoice case.
Before you begin
Role required: sn_csm_invoice.agent, sn_csm_invoice.manager, admin
Procedure
Open an invoice case In CSM Configurable Workspace.
Select the Invoice Case Lines tab and then select New.
This opens a new Invoice Case Line form in a separate sub tab.
Add information to the Invoice Case Line form.
Select Save.
The system adds the new record to the Invoice Case Lines tab on the invoice case record.