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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Sample code for the Playbook intake component

Sample code is provided to define an action when an event is triggered. Update the sample code for your use case before embedding the component on your webpage.

Sample code

{ 

'SN_EMBEDX_PLAYBOOK_INTAKE#COMPONENT_READY' : (e) => { 

// This event is dispatched when a component is ready and usable. 

}, 

'SN_EMBEDX_PLAYBOOK_INTAKE#COMPONENT_ERROR' : (e) => { 

// This event is dispatched when a property validation or internal error occurs. 

var {errorType, errorMessage} = e.detail.payload; 

console.log(errorType, errorMessage); 

}, 

'SN_EMBEDX_PLAYBOOK_INTAKE#RECORD_CREATION_SUCCEEDED' : (e) => { 

// Dispatched when a record is created by a Record Generator Playbook. 

var {table, sysId, number, playbook_experience_id, hide_record_creation} = e.detail.payload; 

if(hide_record_creation){ 

var primaryURL = '/caseview'; // Replace with the URL of the case view page 



// Construct the URL for the Case View component with URL parameters 

const caseViewURL = primaryURL + '?emb_table=' + table + '&emb_recordid=' + sysId + (playbook_experience_id === '98e09a560f2200102920c912d4767e1a' ? '' : '&emb_playbook_experience=' + playbook_experience_id); 

open(caseViewURL,'_self'); // Open case record when record created confirmation is hidden 

} 

}, 

'SN_EMBEDX_PLAYBOOK_INTAKE#PRIMARY_BUTTON_CLICKED' : (e) => { 

// This event is dispatched when primary button is clicked on the record created confirmation page. 

var {table, record_sys_id, playbook_experience_id} = e.detail.payload; 

var primaryURL = '/caseview'; // Replace with the URL of the case view page 



// Construct the URL for the Case View component with URL parameters 

const caseViewURL = primaryURL + '?emb_table=' + table + '&emb_recordid=' + record_sys_id + (playbook_experience_id === '98e09a560f2200102920c912d4767e1a' ? '' : '&emb_playbook_experience=' + playbook_experience_id); 

open(caseViewURL,'_self'); // Open case record when primary button is clicked 

}, 

'SN_EMBEDX_PLAYBOOK_INTAKE#SECONDARY_BUTTON_CLICKED' : (e) => { 

// This event is dispatched when secondary button is clicked on the record created confirmation page. 

var {table, record_sys_id} = e.detail.payload; 

var secondaryURL = '/browse'; // Replace with the URL of the secondary page 



// Open the Case View component in the same tab 

open(secondaryURL,'_self'); 

}

Related topics

Configure the Playbook intake component instance

Embed the Playbook intake component instance on the third-party website

Component properties for the Playbook intake

Event handler in the Playbook intake component