Configure Web Embeddables

Embed ServiceNow components into external websites to enable real-time data exchange without direct platform access.

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The Web Embeddables homepage displays available modules, components, configuration guidance, and frequently asked questions.

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You can configure and embed the following ServiceNow components on external websites.

Case list - displays multiple cases with their key details.
Case view - displays case-related activities and playbooks.
Case create - displays a form to create a case for product or service issues.
Catalog item - displays a form to request an item or service.
Knowledge article view - displays knowledge articles with details like title, author, and read time. You can rate articles and switch language.
Data visualization - displays data from any ServiceNow table using charts, pie graphs, and scorecards.
Playbook intake - enables users to submit cases using guided experiences and tracks resolution stages.
Catalog browse - allows you to browse and search catalog items from different catalogs and categories within a third-party website.
Object list - enables you to display records from different tables with their related actions in a list format.

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Screenshot displaying steps to configure and embed a Web Embeddables component on an external site.