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Portal Polaris Header widget › Configurable Portal widgets › Set up self-service › Configure › Customer Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure the Portal Polaris Header widget for your portal

Associate the Portal Polaris Header widget as your header for the selected theme on your portal.

Before you begin

Role required: sp_admin

About this task

Unlike other widgets in the Configurable Portal widgets, the Portal Polaris Header widget can’t be dragged onto a page. Instead, you must configure it by associating the header menu with the selected theme for your portal.

Procedure

  1. Navigate to All > Service Portal > Portal.

  2. On the Service Portal page, search and select Customer Support in the Title column.

  3. On the Customer Support page, in the Theme field, select the Preview this record icon (

Image omitted: preview-record.png
Preview this record\).

  1. Select Open Record on the Theme pop-up window.

  2. On the Portal Next Experience Theme page, in the Header field, select the Lookup using list icon (

Image omitted: lookup-list.jpg
Look up list\).
**Note:** If a message appears about the application scope, select **here** to be able to edit the record.

  1. On the Header | Footers page, search and select Portal Polaris Header.

  2. Select Update.

Result

The Portal Polaris Header is set as a header for the Portal Next Experience theme.