System properties for configuring Walk-up Experience for guest users
System properties enable you to configure the Walk-up Experience for guest users so they can access the Walk-up Check-in widget from the Service Portal Home Page and schedule appointments online.
Properties to configure Walk-up Experience application
As an admin, in your instance, enter sys_properties.list in the filter navigator and add the following properties. The default values are listed in the following table.
| Property | Default Value | Description |
|---|---|---|
| sn_guest_walkup_cs.guest_user_walkup_enabled (true/false) | true | Enables or disables Walk-up Experience for guest user. |
| sn_guest_walkup_cs.captcha.enabled (true/false) | true | Enables or disables the CAPTCHA validation from the welcome page. |
| sn_guest_walkup_cs.max_confirmation_validity_in_minutes (integer) | 15 mins | The time to confirm the appointment booking. |
| sn_guest_walkup_cs.max_otp_validity_in_minutes (integer) | 5 mins | The time that the one-time password the user receives to modify or cancel the appointment is valid. |
| sn_guest_walkup_cs.max_guest_appointments_per_location | 0 | The number of appointments the guest user can book per location. |
| sn_guest_walkup_cs.captcha.timeout | 10 mins | The time after which the CAPTCHA vaidation on the welcome page times out. |