Add and configure the Portal Quick Links widget

Add a Portal Quick Links widget to the portal and modify its presentation and behavior. You can use the Portal Quick Links widget to display knowledge articles, external URLs, catalog items, or custom pages on your portal.

Before you begin

The UI Components for Customer Portals plugin must have been activated. For more information, seeActivate the UI Components for Customer Portals plugin.

If you have not already created the page to which you want to add the widget, see Create a page for Configurable Portal widgets.

Role required: sp_admin

Procedure

1. Navigate to the All > Service Portal > Service Portal Configuration.

2. Select Designer.

3. On the Service Portal Designer page, search for and select the page to which you want to add the widget.

4. Select the Widgets tab.

5. In the Layouts section, drag the Container layout onto the portal edit page.

6. On the container, add a set of columns by selecting the plus button (

1. On the Widgets pane, in the Filter Widget field, enter Portal Quick Links.

2. Drag the widget onto the container.

3. In the Edit page, select the Portal Quick Links widget.

4. Select the Pencil icon (

1. On the Instance form, fill in the fields.

   For a description of the field values, see Portal Quick Links widget instance options form.

2. Select Save.