Configuring business locations serviced by a business location
You can track the relationship between requesting and fulfilling service organizations. You can set hierarchy or relationship-based support criteria for your business locations.
| Task | Description |
|---|---|
| Define the configuration type for customers or business locations | Define the configuration type for the business location served to provide access to the location support agents. |
| Associate customers or business locations to a service organization | Associate business locations to service organizations using the organization customer criteria \[service\_organization\_customer\_criteria\] table. |