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Configure the Customer History view › Configure Customer Central › Agent tools › Organize agent workspaces › Configure › Customer Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure component attributes for the Customer History view

Set the Customer History view component attributes, as required.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Customer Central > Administration > Related Items.

  2. Select Customer History.

  3. Select Advanced View.

  4. Select the Component Attributes tab.

  5. Set the following component attributes, as required.

PropertyDescription
childFacetsListSizeNumber of child facets to display.Default value is 3.
activitiesListSizeNumber of activities to display in the activity feed.Default value is 10.
**Note:** Avoid making changes to the other component attributes in this list.