Customer Service properties

Use system properties to customize the Customer Service Management application.

These properties control settings for several different features, including email communication, asset contact relationships, and the Consumer Service Portal.

To access these properties, navigate to Customer Service > Administration > Properties.

You can also access Customer Service Management properties using the system property [sys_properties] table. Start by entering sys_properties.list in the application navigator and pressing Enter. You can then filter the properties by application.

Related topics

Properties installed with Customer Service Management

Components installed with additional plugins for Customer Service Management