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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Self-register to a community

Once you have accessed a public forum and decided to join the community, you can self-register by signing up and accepting the community Terms and Conditions.

Before you begin

Role required: none

About this task

Every community user has to have a community account. Existing users who access a community for the first time have to accept the Terms and Conditions. An account is created once the Terms and Conditions have been accepted. New users sign up to the community and accept the Terms and Conditions.

If the community Terms and Conditions are updated, all community users are prompted to review and accept them when they log in the next time.

Procedure

  1. If you are a new user, navigate to the community homepage.

    1. Click Sign up/Login.

      The Sign Up screen opens.

    2. Fill out the fields on the Sign Up form.

      FieldDescription
      Email addressThe email address to send the email validation to.
      UsernameA user name for your account.
      First NameYour first name.
      Last NameYour last name.
      Phone NumberYour phone number.
      PasswordA password for your account.
      Confirm PasswordA confirmation of your password.
      I agree to the Community Terms and ConditionsA check box to agree to the community Terms and Conditions.
    3. Click Sign Up.

      An email is sent to the email address you entered.

    4. Open the email and click the validation link.

    5. Click the Click here to login message.

    6. Log in with your user name and password.

      The Welcome pop-up opens.

    7. Confirm your time zone.

    8. Click User Profile or Notification Preferences to edit your community profile or your notification and subscription settings.

  2. If you are an existing user, but visiting the community for the first time, click any community page.

    1. If required, change your Display Name on the Setting up your account pop-up.

    2. Select the check box to agree to the community Terms and Conditions.

      The Welcome pop-up opens.

    3. Confirm your time zone.

    4. Click User Profile or Notification Preferences to edit your community profile or your notification and subscription settings.

Parent Topic:Using communities

Related topics

Community homepage features for logged in users

Navigating the activity feed

Navigating the forum homepage

Community homepage features for non-logged in users

Search the community

Use a community profile

Community subscriptions

Request membership to a forum

Accept an invitation to join a forum

Post and respond to content in the community

Report inappropriate community content

Add featured content in a community

Email a community user

View a list of questions and create a case

Gamification