Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Community feedback types

There are two supported feedback types: Upvote and Helpful.

Community users can provide feedback on the content they have access to in the community.

Feedback typeDescription
HelpfulHelpful feedback is associated to the following content types when a community users marks content as helpful: Blog, Video, Documents, Answer, Comment.
UpvoteUpvote feedback is associated to the Question content type when a community user marks a question as helpful.

Parent Topic:Configuring communities

Related topics

Community content types

Community access types

Platform Analytics Solutions for Communities

Migrate Social Q&A data to Communities

View community logs

View community feedback and bookmarks tables

Create a case from a discussion

Enable knowledge harvesting

Activate Communities plugins

Community setup guide for admins

Configure community content types

Configure video sources for a community

Configure community forums

Forum and user permissions management

Configure the community profile

Create community Terms and Conditions

Enable users to self-register to a community

Moderate a community

Administer gamification

Community Service Portal