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Forum and user permissions management › Configuring communities › Communities › Customer Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a forum permission

Add a forum user and a permission to a forum to create a forum permission.

Before you begin

Role required: sn_communities.forum_admin

About this task

Forum permissions are a combination of a forum, forum users, and permissions. Associate forum users and permissions within a specific forum. You can add multiple combinations of forum users and permissions to a forum.

Procedure

  1. Navigate to All > Community > Administration > Forums.

  2. Click a forum.

  3. In the Forum Permissions related list, click New.

  4. On the form, fill in the fields.

    FieldDescription
    ForumName of the forum.
    Forum UsersUser or group of users to give access to the forum.
    PermissionPermission to give to the forum users in the forum.

  5. Click Submit.

  6. Copy permissions from a parent forum
    You can copy permissions from a parent forum to a child forum.

  7. Copy permissions from a forum
    You can copy all permissions and content types from one forum to another.
  8. Debug user permissions
    Investigate and diagnose problems with user access to forums.

Parent Topic:Forum and user permissions management