Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Community content types

There are seven supported content types: Answer, Blog, Comment, Document, Event, Question, and Video.

Community administrators and forum administrators can configure content types at the community and forum levels.

User access to content is based on the permissions that users have. Community users can add content to the different content types and provide feedback on the content.

Content typeDescription
QuestionPost a question about an issue or a challenge and get answers from other users. You can submit your question on the Community homepage and choose a forum or a topic to post it in. A question can be tagged to more than one topic.
AnswerReply to a user question or another answer with a possible solution or statement.
BlogPost a blog on a topic of interest to share with other users. You can include images and videos.
CommentEnter a comment to express an opinion or to react to a video or a blog.
Video

Upload a video on a topic of interest for other users. Videos appear as web URLs that link to the most popular video sites. Communities supports playback from:- YouTube – youtube.com - Vimeo – vimeo.com - DailyMotion – dailymotion.com - Facebook – facebook.com

Note: Videos can be included in other types of content, including questions, answers, blogs, and comments.

DocumentPost a document to share with other community members. You can post your document from within a forum, choose a topic to post it in, and tag it to more than one topic.
EventCreate an event that other community users can register for and attend.

Parent Topic:Configuring communities

Related topics

Community feedback types

Community access types

Platform Analytics Solutions for Communities

Migrate Social Q&A data to Communities

View community logs

View community feedback and bookmarks tables

Create a case from a discussion

Enable knowledge harvesting

Activate Communities plugins

Community setup guide for admins

Configure community content types

Configure video sources for a community

Configure community forums

Forum and user permissions management

Configure the community profile

Create community Terms and Conditions

Enable users to self-register to a community

Moderate a community

Administer gamification

Community Service Portal