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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Catalog feature configuration

Understand the configuration of the Catalog feature in Engagement Messenger to configure the field values.

FieldDescription
Title textTitle for the feature widget in the messenger.
Subtitle textDescription for the feature widget in the messenger.
CatalogsList of catalogs that are associated with your messenger. Use the Edit option \(
Image omitted: lock-icon.png
Lock icon.\) and search for a catalog to add to your messenger.
Image omitted: em-catalog-feature.png
Engagement Messenger home page displaying catalog feature widget to request various services.

Note: When you upgrade Engagement Messenger application from v1.0.0 to a newer version, the Catalog feature is disabled for all the existing messenger modules. However, AI search results from the home page of the Engagement Messenger still show catalogs to the users. For more information, see the Known issues in Engagement Messenger [KB0952509] article.