Activate Opportunity Management for Business Locations
Activate the Opportunity Management for Business Location plugin to create and track opportunities across the lifecycle of the customer journey.
Before you begin
Role required: admin
About this task
The following items are installed with Opportunity Management for Business Locations:
- Plugins
- Store applications
- Roles
- Scheduled jobs
- Tables
For more information, see Roles and responsibilities.
Procedure
Navigate to All > System Applications > All Available Applications > All.
Find the Opportunity Management for Business Locations plugin (sn_bus_org_opptym) using the filter criteria and search bar.
You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
Select Install to start the installation process.
Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears:
Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.
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