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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Multi File Upload utility

Use the Multi File Upload utility to upload more than one file at a time in a Virtual Agent conversation.

Multi File Upload utility properties

Specify the flow action properties for the node that you want to create.

Note: The Multi File Upload utility is supported in Microsoft Teams, Slack, and Virtual Agent API only.

Uploaded files are stored in the Attachments [sys_attachment] table.

PropertyDescription
Node nameName of the Multi File Upload node.
Input mapping
PromptText string prompting the user to upload files.
Allow user to skipOption to skip uploading files if a user has none.
Max file countMaximum number of files that can be uploaded.
Max file sizeMaximum size of individual files uploaded, measured in megabytes.
Try Again messageMessage sent to a user if the file upload fails.
User confirmation messageMessage sent to a user confirming that files uploaded.
Allow all file typesOption to allow uploading all file types.
Output mapping
FilesThe message sent to the user that lists files uploaded. Select Enable to activate this output, and input a custom variable name to store the value under if desired.
Advanced
Hide this node
Conditionally show this node ifNo-code condition statement or low-code script that specifies a condition for presenting this node in the conversation. The condition must evaluate to true.

Example Multi File Upload utility

Image omitted: flow-designer-multi-file-upload-properties.png
Multi File Upload utility properties.

Parent Topic:Assistant Designer utilities