Skip to content
Configure to support chat history › Use › Virtual Agent API › Build and deploy › Virtual Agent › Conversational Interfaces
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Setting logo for the primary bot in Virtual Agent API

You can customize your agent chat interface by setting a logo for the primary bot that appears in the chat history.

Before you begin

Role required: admin

Procedure

  1. Navigate to All, and then enter live_profile.list in the filter.

  2. Select New.

  3. On the Live Profile New Record form, fill in the fields.

FieldDescription
NameName of the live profile, such as `bot logo`.
TypeType of the live profile. Enter `Other`.
DocumentTable associated with the live profile.1. Select the Search icon
Image omitted: icon-search.png
Search icon..
2. In the Select the document dialog box, specify the following information: - Table name: Select Provider Channel Identity [sys_cs_provider_application]. - Document: Select the provider application for your bot. Select VA Bot to Bot Provider Application. 3. Select OK.
PhotoImage \(logo\) for the bot profile.
Short descriptionText that describes the live profile.
  1. Click Update.

Parent Topic:Configure to support chat history in Virtual Agent API