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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Input Collector user input control

Use the Input Collector control to gather data for use by Now Assist in conversations that use large language model (LLM) topic discovery.

Overview

For an overview of the Input Collector from a user perspective, watch this video.

Input Collector properties

The Input Collector is only available for topics that use LLM discovery.

The Input Collector can hold up to 5 of any of the LLM user inputs aside from another Input Collector. To collect more than 5 user inputs, place multiple Input Collector nodes in sequence or adjust the Value of the com.glide.cs.va_input_collector_max_nodes property in the System Properties [sys_properties] table.

You can reorder nodes inside the Input Collector on both the canvas and table views. To reorder nodes on the canvas, select a given node inside the Input Collector and drag it up or down in the list. You can add or remove nodes from an Input Collector, or nodes between multiple Input Collectors, by selecting a node and dragging it into or out of an Input Collector node on the canvas. To reorder nodes in an Input Collector in the table view, select a given node in the list, then select the up or down arrow next to the node.

Specify the flow action properties for the node that you want to create.

PropertyDescription
Node nameName that identifies this node in the topic flow.
Advanced
Additional instructions for LLMFurther instructions to the LLM, such as adding data formats, restrictions, or default values for user responses. You can create additional instructions in plain language, input a script, or define conditions with the data pill picker.
Confirmation messageToggle switch to display a summary of collected inputs to the user at the end of a conversation. If Summary message is activated, the Virtual Agent, when activated, presents the information that you have entered and asks if everything is correct. Select Yes to continue the chat or No to restart collecting user input. You can also reply by typing a response in the chat window, to confirm or deny the summary or to change your answer. This option is active by default, and shows an enabled icon
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Hide or skip this node
Conditionally show this node ifNo-code condition statement or low-code script that specifies a condition for presenting this node in the conversation. The condition must evaluate to true.
Allow user to skip this node ifNo-code condition statement or low-code script that specifies a condition for letting users skip this node in the conversation. The condition must evaluate to true. You can set this field using either the condition builder or a script.

Example Input Collector capability

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Basic properties include the node name. Advanced options include Additional instructions to LLM, Confirmation messages, and Hide this node.

Input Collector canvas view

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Input collector canvas view, holding text and static choice input nodes. You can move nodes by selecting and dragging them inside, out of, or within the Input collector.

Input Collector table view

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Input collector table view, showing text and static choice nodes, with up and down arrows to reorder nodes inside the collector.

Channel support

ChannelLLM supportNLU/keyword supportConstraints
Web UINot supportedSupportedNone
Mobile UINot supportedSupportedNone
Now Assist panelNot supportedSupportedNone
Microsoft TeamsSupportedSupportedNone
SlackNot supportedNot supportedNot applicable
WorkplaceNot supportedNot supportedNot applicable
Facebook MessengerNot supportedNot supportedNot applicable
SMS TwilioSupportedNot supportedNot applicable
LINENot supportedNot supportedNot applicable
WhatsApp (powered by Twilio)SupportedNot supportedNot applicable
WhatsAppNot supportedNot supportedNot applicable
Apple Messages for BusinessNot supportedNot supportedNot applicable
Alexa (Voice)Not supportedNot supportedNot applicable

Parent Topic:Assistant Designer user input controls