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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Limitations in GCC-Hor DoD for Microsoft Teams integration with Virtual Agent

Learn about the limitations for Microsoft Teams Government Community Cloud - High (GCC-H) or the US Department of Defense (DoD)Microsoft Teams integration with Virtual Agent.

Limitations

  1. Manifest version: Up to v1.10. Ensure that the template that you create has version 1.10 or an earlier version.
  2. Adaptive Cards: Enable the sn_va_teams.send_image_as_data system property to upload images to your conversation on Microsoft Teams that is integrated with GCC-High. Apply this system property to image and card controls. If you're using an image URL, ensure that its source is a ServiceNow instance.

Parent Topic:Integrating Virtual Agent with Microsoft Teams for GCC-H or DoD