Conversational Integration with Facebook Messenger

Use this application to empower customers to engage with your business using Facebook Messenger.

Get started with Conversational Integration with Facebook Messenger

Select a tile to get started.

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Notice regarding use by customers

Customers are solely responsible for the implementation of the Conversational Integration with Facebook Messenger application. The use of this application in a Facebook app requires a review of the app by the Facebook Developer Support team. It is the responsibility of customers to complete this app review process. The following links from the Facebook site provide guidance on how to complete the app review process:

1. Facebook Platform Policy Overview: https://developers.facebook.com/docs/messenger-platform/policy/policy-overview
2. Facebook Pre-Launch Checklist: https://developers.facebook.com/docs/messenger-platform/prelaunch-checklist

3. Facebook review and submission process for applications: https://developers.facebook.com/docs/messenger-platform/#review---submission-process

4. Exploring Conversational Integration with Facebook Messenger
   Use this application to enable your users to initiate a Facebook Messenger chat conversation with Virtual Agent.

5. Configure Conversational Integration with Facebook Messenger
   Install and set up the Conversational Integration with Facebook Messenger application to enable your users to interact with virtual and live agents.
6. Using Conversational Integration with Facebook Messenger
   Enable a requester to converse with an agent using the Facebook Messenger chat conversations.

Parent Topic:Integrating Virtual Agent with messaging apps