Conversational Integration with Facebook Messenger › Integrate VA with messaging apps › Integrate VA with other channels › Virtual Agent › Conversational Interfaces

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Exploring Conversational Integration with Facebook Messenger

Use this application to enable your users to initiate a Facebook Messenger chat conversation with Virtual Agent.

The application connects a requester with Virtual Agent or a live agent using your company's Facebook Messenger account. To get started with the Conversational Integration with Facebook Messenger application, see Configure Conversational Integration with Facebook Messenger.

What to explore next

To learn more about configuring and using , see:

Parent Topic:Conversational Integration with Facebook Messenger