Configure WhatsApp Cloud API provider properties
You can customize the behavior of the Conversational Integration with WhatsApp (WhatsApp Cloud API) application by configuring its provider properties.
Before you begin
Role required: admin
Procedure
In the filter navigator, enter
sys_cs_provider.list.In the Connections list, select VA Whatsapp Adapter Provider.
Select the Provider Properties tab.
In the Custom Adapter Properties list, select the property that you want to update.
Note: If a message appears about the application scope, select here to be able to edit the record.
Update the Value field and select Update.
Result
The provider property is updated with the new value.
Parent Topic:Configure Conversational Integration with WhatsApp (WhatsApp Cloud API)
Related topics