User roles for conversational subflows and actions
Provide personnel with one or more user roles to grant them access to conversational subflows and actions.
| Role | Description | Contains roles | Groups with this role | Special considerations |
|---|---|---|---|---|
| Virtual Agent administrator [virtual_agent_admin] | Provides read and write access to all Virtual Agent tables, conversational experiences, and Now Assist admin operations | action_designer,flow_designer | None | Avoid granting an admin role when more specialized roles are available. |
| Workflow Conversational Admin [sn_conv_fa.conv_fa_admin] | Provides read access to flows, subflows, and actions. Provides read and write access to conversational experience settings. | sn_conv_fa.conv_fa_designer, fd_read_actions, fd_read_flows | None | Avoid granting an admin role when more specialized roles are available. |
| Flow/Action Designer Conversational Workflow [sn_conv_fa.conv_fa_designer] | Provides read and write access to conversational experience settings. | None | None | This is a specialized role with limited access. |
| Action Designer [action_designer] | Provides read and write access to Workflow Studio actions. | sn_conv_fa.conv_fa_designer | None | This is a specialized role with limited access. |
| Flow Designer [flow_designer] | Provides read and write access to Workflow Studio flows and subflows. | sn_conv_fa.conv_fa_designer | None | This is a specialized role with limited access. |
| Email Write [sn_conv_fa.csa_email_write] | Provides write access to the sys_email table to conversational subflows and actions. | None | None | This is a specialized role with limited access. |
Parent Topic:Flows, subflows, and actions reference