Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Two Step Instruction activity

Display a different message to end users based on the current activity state. You can specify an initial state message, a skipped state message, and a completed state message.

Roles and availability

  • This activity is available as a common activity. Users with the admin, playbook.admin, or pd_author can add this activity to a playbook.

Inputs

Open the activity properties panel and configure your activity to add values for the following inputs. If the input value varies, use the pill-picker to show where to get the value. To learn more about the pill-picker, see Dot-walking examples.

InputTypeDescription
LabelStringTitle to display as activity and playbook card.
DescriptionStringInformation to display about activity usage or outcome.
Run conditionCondition BuilderConditions that must be met to run an activity or stage. You can use data from prior activities to build conditions.Note: Select Show additional options to see this field.
Start RuleChoice

Under Schedule > Start Rule, select a start rule for when your stage should start running:- When process starts: Your stage starts running as soon as the playbook starts. - After specific stages: Your stage starts running after specified stage(s) have finished running.

Under Schedule > Start Rule, select a start rule for when your activity should start running:- When stage starts: Your activity starts running as soon as its stage starts running. Your stage starts running when your playbook is triggered. - After specific activities: Your activity starts running after specified activities have finished running.

Start with delayTrue/FalseOption to wait for a duration of time before running an activity or stage. When enabled, this input displays the Start with delay input properties.Note: Select Show additional options to see this field.
Initial MessageStringMessage text to display to end users when the activity state is In Progress.
Completed MessageStringMessage text to display to end users when the activity state is Completed.
Skipped MessageStringMessage text to display to end users when the activity state is Skipped.

Advanced inputs

After configuring the required inputs for your activity, you can also choose to configure additional inputs. In the side panel, select Show additional options to display these advanced inputs. For more information, see Activity experience.

InputTypeDescription
Assignment GroupReference.Group \[sys\_user\_group\]Group responsible for completing the task associated with the activity.Note: Select Show additional options to see this field.
Assigned ToReference.User \[sys\_user\]User responsible for completing the task associated with the activity.Note: Select Show additional options to see this field.

Outputs

These outputs can provide data to other activities in your playbook. You can access this data as activity inputs when you configure your activity:

OutputTypeDescription
RecordReference.Task[task]Reference to the record associated with the activity.