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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Supported input data types for conversational subflows and actions

Conversational subflows and actions support a limited number of input data types. To be compatible with conversational interfaces, an action or a subflow must only include inputs that use supported data types.

ServiceNow AI Platform data type nameWorkflow Studio data type label
array.stringArray of Strings
booleanTrue/False
calendarCalendar Date/Time
choiceChoice
dateDate
datetimeDate/Time
document_idDocument ID
date_timeDate/Time
due_dateDue Date
emailEmail
glide_dateDate
glide_timeTime
glide_date_timeDate/Time
GUIDSys ID (GUID)
htmlHTML
integerInteger
longLong
longintLong Integer String
referenceReference
schedule_date_timeSchedule Date/Time
stringString
string_full_utf8String (Full UTF-8)
table_nameTable Name

Parent Topic:Flows, subflows, and actions reference