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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Field Service Spoke

Provides actions for flow designers to use when creating Field Service Management business processes.

ActionDescription
Get Work OrderRetrieve a work order record using the work order number. If multiple records are found, only the first record is returned. 
Create Work OrderCreate a work order and optionally associate it with a case. 
Update Work OrderUpdate a work order by providing the work order reference and the fields that you want to update. 
Get Work Order TaskRetrieve a work order task record using the work order task number. If multiple records are found, only the first record is returned.
Create Work Order TaskCreate a work order task and optionally associate it with a work order. 
Update Work Order TaskUpdate a work order task by providing the work order task reference and the fields that you want to update.
Add Work Note to TaskAdd a work note to a task or to task extended objects (for example, a work order or work order task).

Parent Topic:Spokes