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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configuring flows

Configure user access, API access, and properties for Workflow Studio flows.

Activation

Workflow Studio flows, subflows, and actions are ServiceNow AI Platform features that are active by default.

Configuration options

Configuration optionReference
Retain flow execution detailsFlow execution details retention
Create flow-specific execution settingsFlow execution settings
Enable flow reportingActivate flow reporting
View flow and action dashboardsFDIH Dashboard
Set flow priorityFlow priority
Configuration optionReference
Grant users access to build flows by roleUser access to Workflow Studio flows
Restrict access to individual flow and action features by custom rolesManage access to Workflow Studio flow features
Filter flow and action content by roleContent filtering for Workflow Studio flows
Configuration optionReference
Grant access to flow and action APIsAPI access to Workflow Studio flows
Create code snippetsCreate code snippets for flows, subflows, and actions
Create a client callable flow, subflow, or actionCreate a client callable flow, subflow, or action
Configuration optionReference
Manage cross-scope access to flows and actionsRestricted caller access to Workflow Studio flows
Upgrade restricted caller accessUpgrade restricted caller access privileges for flows and actions
Configuration optionReference
Update flow diagrammingUpdate to the latest version of Flow Diagramming
Update Workflow Studio and all of its dependenciesUpdate to the latest version of Workflow Studio