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Triggers › Understanding the playbook components › Build Playbooks › Playbooks › Workflow Studio › Build workflows
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Add and configure a trigger in a playbook

Begin building your playbook by adding and configuring the trigger.

Before you begin

Role required: playbook.admin or pd_author

Review Triggers.

Create a trigger definition if needed.

About this task

You can add one or multiple triggers to your playbook. The triggers can either be record based or scheduled. Record based triggers start your playbook when a record is created, updated, or both. The scheduled triggers give you the option to run the playbook at the time you need. You can also add an existing trigger that matches the conditions for your playbook.

Note: You can create up to 10 triggers of any type. It can be record-based triggers, scheduled triggers, or a combination of both.

Procedure

  1. Navigate to All > Process Automation > Workflow Studio > Playbooks.

  2. Open the playbook that you want to configure or create a playbook.

  3. On the left sidebar, select Triggers (

Image omitted: triggers-icon.png
Icon to open the triggers.\)\).
**Note:** You can't open triggers until the parent table is specified for the playbook. To specify a parent table, edit **Start** in the diagram view, or open the **More actions menu** \(
Image omitted: icon-horizontal-menu.png
More actions menu\) and select **Properties**.
Image omitted: triggers-playbook.png
Triggers in playbooks with options to edit, delete, or create triggers.
If triggers are already added to the playbook, the **Triggers** screen displays a list of the associated triggers. You can edit, delete, or add a trigger.
  1. Select an existing trigger to edit, or add a trigger.
Trigger typeActions
Record based

Go to Add trigger > Record based and select when you want the playbook to run:- When record is created - When record is updated - When record is created or updated If you want to specify a different table for the trigger than the parent table, use dot-walking to specify the relation between the two tables. You can choose to run your trigger on Table extension and classes or start your trigger only on unique change of records. After you specify the Conditions that should start your playbook, select Save and close.

If you want to use a trigger that has all the conditions you need for your playbook, select Choose existing playbook trigger. Then, choose an existing trigger from the list and select Save and close.

Scheduled
  1. Select Add trigger > Scheduled.
  2. Specify the scheduling details and the conditions for the trigger and select Save and close. For more information about scheduling a trigger, see Create a scheduled trigger for Playbook

Result

The trigger is configured.

What to do next

Add and configure your stages.

Parent Topic:Triggers