Add Worknote workflow activity
The Add Worknote activity adds text to the Worknotes field of the current incident record.
A workflow must run on the Incident table to use this activity.
Note: Task activities run as the user whose actions complete the task the workflow was waiting for and advances the workflow.
Input variables
| Field | Description |
|---|---|
| Work Note | The text to add to the incident record. |
Parent Topic:Task workflow activities